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San Tan Tactical Shipping Policy

San Tan Tactical strives to ship all orders the same or the next business day, after all order requirements have been met. Please be patient during high volume periods such as holidays and unpredictable political pressures, as these can change shipping times drastically. Please contact us for an approximation of current shipping times before placing your order during these high volume times.

 

 

SHIPPING CHARGES & CARRIERS.

Shipping costs are based on your order total and will be calculated during checkout.

All packages for continental U.S. addresses are shipped via FedEx and transit times will vary depending on location. Orders going to Hawaii or Alaska are typically sent via USPS Priority Mail regardless of what shipping method is selected at checkout. If you have a request for a special carrier please let us know and we can get you a quote. (You will be charged the actual shipping of your requested carrier)

 When an order is placed you will receive a confirmation email detailing specifics of the order. When an order ships an order shipment email with tracking info will also be sent.

Due to the nature of the products and services San Tan Tactical offers,federal regulations requires us to obtain signature confirmation from an adult present at the time of delivery.

 

 

INTERNATIONAL SHIPPING.

We will NOT ship internationally and all orders must have both billing and shipping addresses located within the 50 United States or District of Columbia.

 While we proudly support the Members of the US Military and believe that it is a great privilege to service their needs, we must fully comply with all United States export control laws and regulations. If you would like to place a government order for any SanTan Tactical product(s) to be exported to an APO/FPO please contact us to discuss your options.

For further information regarding the applicable laws, regulations, and policies please contact:

U.S. Department of State

 Directorate of Defense Trade Controls

 Compliance & Registration Division

 2401 E Street NW, SA-1, Room H1200

 Washington, DC 20522-0112

 

DDTC Response Team

 Tel.: (202) 663-1282

 Website: http://www.pmddtc.state.gov/response_team/index.html

 Email: DDTCResponseTeam@state.gov

US Department of State – ITAR

 

 

STOCK STATUS.

San Tan Tactical does not accept backorders If you see it on Santantactical.com and you are able to add it to your cart, we have it in stock and can ship once all purchase requirements (Payment, FFL, Selections)have been met. 

 

 

PRODUCT RETURNS & EXCHANGE.

If you are not 100% completely satisfied with your purchase, we would love to know how we can correct it for you.  If you would like to make a return please contact us for an RMA# prior to shipment. After you receive your RMA# please ship back the unused products with your receipt within 30 days from the date of purchase to:

San Tan Tactical

Attention: RETURNS

2223 West Pecos Road

Suite#6

Chandler, Arizona 85224

If the product you are returning is defective you will be refunded shipping. If you are returning or exchanging a product due to “buyer’s remorse” shipping costs are your responsibility.